END-USER LICENSE AGREEMENT

("Agreement")

Last Updated: July 13, 2026

THIS AGREEMENT IS AN ELECTRONIC RECORD IN THE FORM OF AN ELECTRONIC CONTRACT FORMED UNDER THE INFORMATION TECHNOLOGY ACT, 2000 AND THE RULES MADE THEREUNDER AND THE AMENDED PROVISIONS PERTAINING TO ELECTRONIC DOCUMENTS / RECORDS IN VARIOUS STATUTES AS AMENDED BY THE INFORMATION TECHNOLOGY ACT, 2000. THIS AGREEMENT DOES NOT REQUIRE ANY PHYSICAL, ELECTRONIC OR DIGITAL SIGNATURE.

THIS DOCUMENT IS PUBLISHED AND SHALL BE CONSTRUED IN ACCORDANCE WITH THE PROVISIONS OF
THE INFORMATION TECHNOLOGY (REASONABLE SECURITY PRACTICES AND PROCEDURES AND
SENSITIVE PERSONAL DATA OF INFORMATION) RULES, 2011 UNDER THE INFORMATION TECHNOLOGY
ACT, 2000.
THIS AGREEMENT IS A LEGALLY BINDING DOCUMENT BETWEEN YOU AND ASTRA (DEFINED BELOW). THIS
AGREEMENT IS INCORPORATED BY REFERENCE INTO THE ORDER FORM (DEFINED BELOW) ENTERED
INTO BETWEEN YOU AND THE AUTHORISED RESELLER PARTNER OF ASTRA THROUGH WHOM YOU HAVE
PROCURED ACCESS TO THE SERVICES. BY EXECUTING OR ACCEPTING THE ORDER FORM, OR BY
ACCESSING OR USING THE PLATFORM OR SERVICES, YOU AGREE TO BE BOUND BY THE TERMS OF THIS
AGREEMENT. THIS AGREEMENT IS EFFECTIVE AS OF THE DATE OF EXECUTION OF THE ORDER FORM OR
YOUR FIRST USE OF THE SERVICES, WHICHEVER IS EARLIER. THIS AGREEMENT SHOULD BE READ
TOGETHER WITH ASTRA'S TERMS OF SERVICE AVAILABLE AT https://www.getastra.com/legal/terms
("TERMS OF SERVICE"). IN THE EVENT OF ANY CONFLICT OR INCONSISTENCY BETWEEN THIS
AGREEMENT AND THE TERMS OF SERVICE, THIS AGREEMENT SHALL PREVAIL AND TAKE PRECEDENCE
WITH RESPECT TO END USERS ACCESSING THE SERVICES THROUGH A PARTNER (DEFINED BELOW).
PLEASE READ THIS AGREEMENT CAREFULLY BEFORE ACCESSING OR USING THE PLATFORM OR
SERVICES (DEFINED BELOW). YOUR EXECUTION OF THE ORDER FORM, OR YOUR ACCESS TO OR USE OF
THE PLATFORM OR SERVICES, CONSTITUTES YOUR ACCEPTANCE OF AND AGREEMENT TO BE BOUND BY
THIS AGREEMENT IN ITS ENTIRETY. IF YOU DO NOT AGREE TO THE TERMS OF THIS AGREEMENT, YOU
MUST NOT ACCESS OR USE THE PLATFORM OR SERVICES AND MUST NOTIFY THE PARTNER
IMMEDIATELY. THIS AGREEMENT IS AVAILABLE FOR REVIEW AT ANY TIME AT [Link] AND MAY BE
UPDATED BY ASTRA FROM TIME TO TIME IN ACCORDANCE WITH CLAUSE 15.

‍
This End-User License Agreement ("Agreement") is entered into between Astra IT Inc., a Delaware
corporation having its address at 2093 Philadelphia Pike #4080, Claymont, DE 19703, United States, and
Czar Securities Private Limited, a private limited company incorporated under the Companies Act, 2013,
having its registered office at SCO-830, Second Floor, Above RBL Bank, NAC, Manimajra, U.T.
Chandigarh, India – 160101 (collectively referred to as "Astra" or "We" or "Us" or "Our", and including their
respective affiliates, assigns, successors, and permitted assigns) and You, the end user ("You", "Your",
"User" or "End User") who has been granted access to the Platform and Services through an the Partner.
This Agreement describes the terms and conditions governing Your access to and use of Astra's security
platform, including the website getastra.com, any associated mobile applications, APIs, dashboards, tools,
and all related features and services (collectively, the "Platform" or "Services"), including but not limited to:
 Autonomous AI driven Pentest solution;

‍
 API Security, DAST & Observability Platform;
 Cloud Vulnerability Scanner;
 Web DAST scanner;
 Vulnerability Assessment and Penetration Testing (VAPT) services;
 Compliance and Security audit services (for SOC 2, HIPAA, ISO 27001 and similar
frameworks).

‍
IMPORTANT NOTICE: The commercial relationship governing subscription fees, payment
schedules, renewals, invoicing, and related billing matters is managed exclusively between You and
the Partner through a separate Order Form or agreement. This Agreement does not govern such
commercial terms. Astra is not a party to the commercial arrangement between You and the Partner.
In this Agreement, Astra and You shall individually be referred to as "Party" and collectively as the "Parties".

‍
1. DEFINITIONS AND INTERPRETATION

‍
a. "Agreement" means this End-User License Agreement, together with: (i) Astra's Privacy Policy
available at https://www.getastra.com/legal/privacy-policy; (ii) Astra's Terms of Service available at
https://www.getastra.com/legal/terms ("Terms of Service"); and (iii) any schedules, annexures, or
supplemental terms incorporated herein by reference. In the event of any conflict or inconsistency
between this Agreement and the Terms of Service, this Agreement shall prevail to the extent of such
conflict in respect of end users accessing the Services through a Partner.
b. "Covered Platforms" means the websites, applications, APIs, cloud infrastructure, networks, or
other digital assets designated by You as targets for the Services, subject to Astra's approval.
c. "Partner" means the authorised reseller or channel partner of Astra through whom You have
procured access to the Platform and Services.
d. "Order Form" means the commercial agreement entered into between You and the Partner
referencing this Agreement and setting out the scope of Services, subscription term, commercial
terms, and any additional specific conditions.
e. "Platform" means the getastra.com website, associated web and mobile applications, APIs,
dashboards, agent software, and all tools and features made available by Astra from time to time.
f. "Services" means the security services and features made available to You through the Platform, as
further described in Clause 2 and the applicable Order Form.
g. "User Data" or "Data" means any data, content, or information that You submit to, upload on, or
transmit through the Platform, including information relating to Your digital infrastructure and assets.
h. Any reference to the singular includes the plural and vice versa; any reference to the masculine
includes the feminine. Headings are for convenience only and do not affect interpretation. References
to a statute or regulation include all amendments and successor provisions thereto.

‍
2. SCOPE OF SERVICES AND LICENCE GRANT

‍
a. Subject to Your compliance with this Agreement and the applicable Order Form, Astra hereby
grants You a limited, non-exclusive, non-transferable, non-sublicensable licence to access and use
the Platform and Services solely for Your internal business security purposes during the subscription
term specified in the Order Form.
b. The specific Services made available to You will be as set out in the Order Form. Astra reserves the
right to modify, update, or discontinue any feature or component of the Services upon reasonable
notice, provided that the core functionality described in the Order Form remains materially available.
c. You acknowledge that certain Services may require You to install software agents, grant platform
access, or provide credentials relating to Your infrastructure. You accept full responsibility for ensuring
You have the lawful right and authority to provide such access. Astra shall not be liable for any
consequences arising from Your provision of unauthorised or erroneous access.
d. Astra may, from time to time, release patches, updates, bug fixes, or upgrades to the Platform or its
underlying software. These may be installed automatically without additional notice. Your continued
use of the Platform following such updates constitutes Your acceptance of those updates. If You do
not wish to receive updates, Your sole remedy is to discontinue use of the Platform.
e. The Services are provided on an 'as available' basis and are not intended to operate on an
uninterrupted or error-free basis. Astra does not guarantee 100% uptime and the Platform may be
suspended temporarily for maintenance, security, or other operational reasons without prior notice.

‍
3. ACCOUNT REGISTRATION AND ACCESS

‍
a. To use the Platform, You may be required to register a user account ("Account"). When registering,
You must: (i) provide accurate, current, and complete information; (ii) promptly update Your Account
details if any information changes; (iii) acknowledge and comply with all applicable policies
communicated by Astra; and (iv) notify Astra or the Partner immediately of any breach of security or
unauthorised use of Your Account.
b. You are solely responsible for maintaining the confidentiality and security of Your Account
credentials. You shall not share Your login credentials with any third party or permit any unauthorised
person to access the Platform through Your Account. Astra shall not be liable for any loss or damage
arising from Your failure to maintain Account security.
c. The licence granted under this Agreement is personal to You and is non-transferable. You shall not
permit, enable, or facilitate access to the Services by any person not authorised under this Agreement
or the Order Form.
d. Astra reserves the right to suspend or terminate Your Account, or restrict access to all or part of the
Platform, if Astra has reasonable grounds to believe that You have breached this Agreement,
provided inaccurate account information, or engaged in any activity that may harm Astra, other users,
or third parties.

‍
4. COMMERCIAL TERMS AND PARTNER RELATIONSHIP

‍
a. You acknowledge and agree that all commercial terms relating to the Services, including
subscription fees, payment schedules, invoicing, renewals, upgrade or downgrade requests, refunds,
and any applicable discounts or credits, are governed exclusively by the Order Form agreed between
You and the Partner. Astra is not responsible for any commercial obligations owed by the Partner to
You.
b. The Partner acts as an independent intermediary and is not an agent of Astra. Nothing in this
Agreement shall be construed to create any liability on Astra's part for the commercial commitments,
representations, or actions of the Partner.
c. In the event of any dispute between You and the Partner regarding commercial terms or billing, You
agree to resolve such disputes directly with the Partner. Astra may, at its sole discretion, assist in
providing relevant service delivery information but shall not be liable to adjudicate commercial
disputes.
d. Astra may, at its discretion, provide the Partner with certain information about Your use of the
Services (such as usage reports or account status) for the purpose of enabling the Partner to manage
its relationship with You. By entering into this Agreement, You consent to such disclosure to the extent
necessary for service administration.
e. Notwithstanding the foregoing, this Agreement directly governs the licence, usage rights, and
obligations between You and Astra in respect of the Platform and Services. Astra retains the right to
enforce the terms of this Agreement directly against You.

‍
5. REPRESENTATIONS, WARRANTIES AND USER OBLIGATIONS

‍
a. Each Party represents and warrants that it has the legal right, power, and authority to enter into and
perform this Agreement.
b. You represent and warrant that You will use the Platform and Services in compliance with all
applicable laws and regulations, including but not limited to laws relating to data protection,
cybersecurity, and computer misuse.
c. You represent and warrant that You have the lawful right and authority to designate the Covered
Platforms and to grant access to any infrastructure, credentials, or assets provided to Astra for the
purpose of service delivery. You acknowledge that Astra shall not be held liable for any non-
compliance arising from Your provision of unauthorised access.
d. You shall not, while using the Platform:
i. provide any false, misleading, or inaccurate information;
ii. reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of
the Platform or any part thereof;
iii. engage in any activity that is illegal, fraudulent, or harmful to Astra, other users, or third
parties;
iv. upload or transmit viruses, malware, spyware, worms, or any other malicious code that may
disrupt or damage the Platform or other systems;
v. make, transmit, or store electronic copies of materials protected by copyright without the
owner's permission or commit any act amounting to infringement of intellectual property rights;
vi. harass, abuse, harm, defame, discriminate, or engage in conduct that is offensive, obscene,
or otherwise objectionable;
vii. collect or track the personal information of others without consent;
viii. interfere with or circumvent any security features of the Platform or related systems; or
ix. use the Services in a manner that violates any applicable local, national, or international laws
or regulations.
e. You acknowledge that the accuracy and comprehensiveness of security scans, vulnerability
assessments, and penetration testing results are subject to the configuration and state of Your
infrastructure. Astra does not guarantee that all vulnerabilities will be identified.

‍
6. SPECIFIC SERVICE TERMS

‍
a. API Security Platform: By using Astra's API Security Platform, You acknowledge that (i) You are
solely responsible for installing and configuring the agent provided by Astra (based on OpenTelemetry
and potentially including additional components); (ii) You are solely responsible for configuring the
agent to prevent transmission of any personally identifiable information (PII) to Astra; and (iii) Astra is
not liable for any performance issues, downtime, or disruptions caused by the integration of the API
Security Platform into Your systems.
b. Cloud Vulnerability Scanner: By using Astra's Cloud Vulnerability Scanner, You acknowledge that
(i) Astra strongly recommends providing only read-only access to Your cloud infrastructure (AWS,
GCP, Azure, etc.); (ii) You are responsible for carefully reviewing and managing access levels shared
with Astra; (iii) Astra is not responsible for any disruptions that may occur during the scanning process;
and (iv) the accuracy and comprehensiveness of scans are subject to Your infrastructure
configuration.
c. Artificial Intelligence Usage: Astra may utilise AI technologies, both directly and through third-party
vendor partnerships, for purposes including but not limited to service delivery, feature development,
support systems, and feature enhancement,Astra implements comprehensive best practices and
precautions to protect User data and ensure responsible AI usage. Notwithstanding the foregoing,
Astra shall not use Your User Data to train or develop any underlying AI models.
e. Penetration Testing & DAST scanning: You confirm that You have obtained all necessary
approvals, including from the owner(s) of any Covered Platform, prior to commencing any penetration
testing engagement. Any penetration test report or security certificate issued by Astra reflects the
state of the Covered Platform at the time of testing and does not constitute a guarantee of ongoing
security.

‍
7. INTELLECTUAL PROPERTY RIGHTS

‍
a. All intellectual property rights in and to the Platform, Services, and any related software, tools,
methodologies, reports, documentation, text, images, graphics, video, audio, and other content,
including the brands 'Astra' and 'Astra Security Suite' (collectively, "Proprietary Information"), are and
shall remain the exclusive property of Astra or its licensors. Nothing in this Agreement shall be
construed to transfer any intellectual property rights to You.
b. No Proprietary Information may be copied, downloaded, reproduced, modified, published,
uploaded, posted, transmitted, or distributed in any way without Astra's prior written consent. The
Platform and Services are protected by copyright, trademark, and other applicable intellectual
property laws.
c. You shall not, without Astra's prior written consent, use the Astra name, logo, trademarks, service
marks, or any variations or misspellings thereof in any manner, including in advertising, promotional
materials, or product designations.
d. You retain ownership of all User Data. By using the Platform, You grant Astra a limited, non-
exclusive licence to access, process, and use Your User Data solely to the extent necessary to
provide the Services and fulfil Astra's obligations under this Agreement. The foregoing license does
not include any right for Astra to use Your User Data to train and develop any underlying AI models.
e. You represent and warrant that You own or have the right to provide all User Data and that its use
by Astra in accordance with this Agreement will not infringe the intellectual property rights of any third
party.

‍
8. DATA PROTECTION AND PRIVACY

‍
a. Astra processes personal data in accordance with its Privacy Policy, available at
https://www.getastra.com/legal/privacy-policy, which is incorporated into this Agreement by
reference. By using the Platform, You consent to Astra's collection, processing, and use of Your data
as described in the Privacy Policy.
b. Astra will implement and maintain appropriate technical and organisational measures to protect
User Data against unauthorised access, loss, destruction, or alteration, consistent with applicable
data protection laws and its security policies.
c. You acknowledge that while Astra has mechanisms in place to safeguard Your information once
received, no transmission of data over the internet can be fully secure. Astra cannot guarantee the
absolute security of data in transit.
d. In the event You have procured the Services through the Partner, Astra may disclose relevant User
information to the Partner for the purpose of account management, as described in the Privacy Policy.
e. The Services are not intended for use by individuals under the age of eighteen (18) years. Astra will
not knowingly collect personal data from children under the age of thirteen (13) years. If Astra learns
that such data has been collected, it will be deleted promptly.
f. You agree not to submit to the Platform any data that constitutes special categories of personal data
(as defined under applicable data protection laws) unless expressly agreed to in writing with Astra.

‍
9. CONFIDENTIALITY

‍
a. Each Party agrees to keep confidential all non-public information received from the other Party in
connection with this Agreement ("Confidential Information"), including but not limited to business
information, technical data, security findings, reports, User Data, trade secrets, know-how, software,
and the existence and contents of this Agreement.
b. Confidential Information shall be used solely for the purposes of performing obligations or
exercising rights under this Agreement. Neither Party shall disclose Confidential Information to any
third party without the prior written consent of the disclosing Party, except to employees or contractors
who have a need to know and are bound by obligations of confidentiality no less restrictive than those
set out herein.
c. Each Party shall take all reasonable steps to protect Confidential Information from unauthorised
access, misuse, loss, or disclosure, and shall promptly notify the other Party upon becoming aware of
any actual or suspected unauthorised use or disclosure.
d. The obligations in this Clause shall not apply to information that: (i) is or becomes publicly available
other than through a breach of this Agreement; (ii) was already in the receiving Party's possession free
of any obligation of confidence; (iii) is independently developed without use of the Confidential
Information; or (iv) is required to be disclosed by law or court order, provided the disclosing Party is
given reasonable notice.
e. The confidentiality obligations under this Clause shall survive the termination or expiry of this
Agreement for a period of three (3) years.

‍
10. WARRANTIES AND DISCLAIMERS

‍
a. Astra warrants that the Services will be provided with reasonable skill and care and substantially in
accordance with the descriptions set out in the Order Form.
b. EXCEPT AS EXPRESSLY SET OUT IN THIS AGREEMENT, THE PLATFORM AND SERVICES
ARE PROVIDED "AS IS" AND "AS AVAILABLE". ASTRA AND ITS LICENSORS AND SUPPLIERS
EXPRESSLY DISCLAIM ALL OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED,
STATUTORY OR OTHERWISE, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES
OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-
INFRINGEMENT.
c. ASTRA DOES NOT WARRANT THAT: (i) THE SERVICES WILL MEET ALL OF YOUR
REQUIREMENTS; (ii) THE PLATFORM WILL BE COMPATIBLE WITH ALL OF YOUR SYSTEMS
OR DEVICES; (iii) THE SERVICES WILL OPERATE ON AN UNINTERRUPTED, TIMELY, SECURE,
OR ERROR-FREE BASIS; OR (iv) ALL VULNERABILITIES OR SECURITY ISSUES WILL BE
IDENTIFIED.
d. Astra will use reasonable efforts to maintain the Platform and address technical issues affecting its
operation, but does not warrant continuous or error-free availability.

‍
11. LIMITATION OF LIABILITY

‍
a. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ASTRA
OR ANY OF ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AFFILIATES, OR
CONTRACTORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL,
PUNITIVE, OR EXEMPLARY LOSS OR DAMAGE ARISING OUT OF OR IN CONNECTION WITH
THIS AGREEMENT OR THE SERVICES, INCLUDING WITHOUT LIMITATION LOSS OF
REVENUE, LOSS OF PROFITS, , LOSS OF GOODWILL, OR ANTICIPATED SAVINGS, EVEN IF
ASTRA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, EXCEPT TO THE
EXTENT SUCH LOSS (INCLUDING ANY LOSS OF DATA) ARISES FROM ASTRA’S: (I) BREACH
OF ITS CONFIDENTIALITY OBLIGATIONS UNDER CLAUSE 9; (II) A BREACH OF APPLICABLE
DATA PROTECTION LAWS; (III) GROSS NEGLIGENCE OR WILFUL MISCONDUCT; OR (IV)
FRAUD.
b. TO THE EXTENT ASTRA'S LIABILITY CANNOT BE EXCLUDED, ASTRA'S TOTAL
AGGREGATE LIABILITY TO YOU UNDER OR IN CONNECTION WITH THIS AGREEMENT SHALL
NOT EXCEED THE FEES PAID OR PAYABLE BY YOU (VIA THE PARTNER) FOR THE SERVICES
IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
c. Nothing in this Agreement shall limit or exclude any liability that cannot be excluded by applicable
law, including liability for death, personal injury, or fraud.

‍
12. INDEMNIFICATION

‍
a. You agree to fully and effectively indemnify, defend, and hold harmless Astra and its directors,
officers, employees, agents, affiliates, and contractors ("Indemnified Parties") from and against all
losses, claims, liabilities, damages, costs, and expenses (including reasonable legal fees) arising out
of or related to:
i. any breach by You of this Agreement, including obligations relating to confidentiality,
intellectual property, and acceptable use;
ii. any inaccuracy in, or breach of, any representation or warranty made by You;
iii. any use of the Services in violation of applicable laws or third-party rights;
iv. Your failure to obtain proper authorisation prior to providing access to Covered Platforms or
third-party infrastructure; and
v. any third-party infringement claim arising from Astra's use of User Data as authorised under
this Agreement.
b. Any compensation or indemnity shall be such as to place the Indemnified Party in the same position
as it would have been in had there not been any breach, failure, or liability giving rise to the indemnity
claim.
c. Astra agrees to fully and effectively indemnify, defend, and hold harmless You and its directors,
officers, employees, agents, affiliates, and contractors ("Indemnified Parties") from and against all
losses, claims, liabilities, damages, costs, and expenses (including reasonable legal fees) arising out
of or related to bodily injury, death, or tangible property damage caused by Astra and proven
infringement of third-party intellectual property rights by the Services/Deliverables (excluding claims
arising from Your modifications, combinations, or misuse).

‍
13. TERM AND TERMINATION

‍
a. This Agreement shall commence on the date You first access the Platform or Services through the
Partner and shall continue for the subscription term specified in the Order Form, unless earlier
terminated in accordance with this Clause.
b. Either Party may terminate this Agreement for convenience by providing thirty (30) days' prior
written notice to the other Party, provided that no Party may terminate this Agreement for convenience
during the subscription term of an active Order Form.
c. Astra shall have the right to terminate this Agreement with immediate effect, without notice and
without incurring any liability, if: (i) You commit a material breach of this Agreement; (ii) You use the
Services in a manner that Astra reasonably determines is harmful, illegal, or poses a security risk; or
(iii) the Order Form between You and the Partner is terminated or expires.
d. Upon termination or expiry of this Agreement: (i) the licence granted herein shall immediately
cease; (ii) You shall immediately discontinue all use of the Platform and Services; and (iii) each Party
shall, upon request, promptly return or destroy the other Party's Confidential Information in its
possession.
e. Clauses relating to intellectual property, confidentiality, data protection, indemnification, limitation
of liability, and dispute resolution shall survive termination or expiry of this Agreement.

‍
14. FORCE MAJEURE

‍
a. Astra shall not be liable for any delay or failure to perform its obligations under this Agreement to
the extent such delay or failure is caused by a Force Majeure Event, being any event beyond Astra's
reasonable control, including but not limited to acts of God, fire, flood, earthquake, epidemic,
pandemic, war, terrorism, civil disturbances, strikes, government action, network outages, or failures
of third-party service providers.
b. Astra shall notify You in writing within five (5) business days of the occurrence of a Force Majeure
Event and shall use reasonable efforts to mitigate its effects and resume performance as soon as
practicable.
c. If the Force Majeure Event continues for more than thirty (30) consecutive business days, either
Party may terminate this Agreement on written notice, without liability to the other.

‍
15. AMENDMENTS AND UPDATES TO THIS AGREEMENT

‍
a. Astra reserves the right to update, modify, or amend this Agreement at any time. The updated
Agreement will be published at https://www.getastra.com/legal/ and will be effective upon publication
or as otherwise notified.
b. Your continued use of the Platform or Services following the publication of any amendments
constitutes Your acceptance of the revised Agreement. It is Your responsibility to review this
Agreement periodically. If any amendment materially and adversely affects Your rights or obligations,
You may terminate this Agreement by written notice within thirty (30) days of publication of the
amendment, without liability and with a pro-rated refund (via the Partner) of pre-paid, unused fees.
c. Astra will provide reasonable notice of material changes to this Agreement via the Platform or by
communication to the Partner for onward notification to You.

‍
16. GOVERNING LAW, JURISDICTION AND DISPUTE RESOLUTION

‍
a. This Agreement shall be governed by and construed in accordance with the laws of India. Any
disputes shall be subject to the exclusive jurisdiction of the courts at Bengaluru, India.
b. In the event of any dispute or difference arising out of or in connection with this Agreement, the
Parties shall first attempt to resolve the matter through good-faith discussions within fifteen (15) days
of written notice of the dispute.
c. If the dispute is not resolved through discussion within the period set out in Clause 16(b), it shall be
referred to and finally resolved by arbitration in accordance with the Arbitration and Conciliation Act,
1996 (as amended), before a sole arbitrator appointed by both the Parties, if the Parties are unable to
agree on the appointment of the sole arbitrator within thirty (30) days of either Party proposing a name
in writing, the sole arbitrator shall be appointed in accordance with the Arbitration and Conciliation Act,
1996. The seat and venue of arbitration shall be Bengaluru, India. The language of arbitration shall be
English. The costs of arbitration shall be borne by the Party, as directed in the arbitration award by
arbitrator.
d. Nothing in this Clause shall prevent either Party from seeking injunctive or other urgent equitable
relief from a competent court.

‍
17. GENERAL PROVISIONS

‍
a. Entire Agreement: This Agreement, together with Astra's Privacy Policy, the Terms of Service
(https://www.getastra.com/legal/terms), and the applicable Order Form, constitutes the entire
agreement between the Parties with respect to its subject matter and supersedes all prior
agreements, representations, and understandings relating thereto. Where this Agreement and the
Terms of Service address the same subject matter, this Agreement shall take precedence in respect
of End Users accessing the Services through a Partner.
b. Relationship of Parties: Nothing in this Agreement creates or is intended to create any partnership,
joint venture, agency, or employer-employee relationship between the Parties. The Parties enter into
this Agreement as independent contracting parties.
c. No Waiver: No failure or delay by either Party in exercising any right, power, or privilege under this
Agreement shall operate as a waiver thereof. A waiver of any breach shall not constitute a waiver of
any subsequent breach.
d. Severability: If any provision of this Agreement is held to be invalid, illegal, or unenforceable by any
court or tribunal of competent jurisdiction, such provision shall be modified to the minimum extent
necessary to make it valid, legal, and enforceable. The validity, legality, and enforceability of the
remaining provisions shall not be affected.
e. Assignment: You may not assign or transfer any of Your rights or obligations under this Agreement
without the prior written consent of Astra. Astra may assign its rights and obligations hereunder to an
affiliate or successor entity upon written notice to You.
f. Notices: All notices under this Agreement shall be in writing and may be delivered by email (with
confirmation of receipt), courier, or registered post to the contact addresses set out in the Order Form
or as otherwise notified by the respective Parties in writing.
g. Non-Compete and Non-Solicitation: You shall not, during the term of this Agreement and for a
period of one (1) year following its expiry or termination, directly solicit, employ, or otherwise engage
any employee or contractor of Astra who was involved in the provision of the Services to You, for the
purpose of employing or otherwise engaging such individual; provided that this Clause shall not
restrict (i) general advertisements or solicitations for employment not specifically directed at such
individuals; or (ii) the hiring or engagement of any such individual who responds to such a general
advertisement or who submits an unsolicited application, in either case without any direct or targeted
solicitation by or on behalf of You.
h. Authority: You confirm that You have the authority to enter into this Agreement on behalf of the
organisation or entity that You represent, if applicable.

‍
ACKNOWLEDGEMENT
By accessing or using the Platform and Services, You acknowledge that You have read, understood, and
agree to be bound by this End-User License Agreement, Astra's Privacy Policy, and all other applicable
terms and policies.

‍
For queries relating to this Agreement, please contact:
Astra Security | legal@getastra.com | www.getastra.com
Astra IT Inc., 2093 Philadelphia Pike #4080, Claymont, DE 19703, USA
Czar Securities Private Limited, SCO-830, 2nd Floor, NAC, Manimajra, Chandigarh – 160101, India

‍